Frequently asked questions


How long does it take to start a care package?

You will receive a free initial assessment to fully understand your particular requirements and following this your care package can start immediately. This assessment can normally be carried out the day after your first contact with us. Alternatively, you can book a care package weeks or even months in advance.


Is there a minimum amount of care that I can request?

Our packages range from anything between a fifteen minute check call, a shopping or domestic call weekly to full twenty four hour live in care.


How flexible will the care package be?

We understand starting a new package can be quite daunting, especially if you have not received care before. Once we start the package we will work with you to ensure that you are as comfortable as possible. We are completely flexible with the times and hours that we provide and the service is designed to suit your needs.


Which areas do you cover?

Our Lancing branch cover the following areas; Steyning, Bramber, Upper Beeding, Southwick, Shoreham, Lancing, Sompting, Worthing, Goring, Durrington, Findon.
Our Horsham branch cover the following areas; Horsham, Southwater and Broadbridge Heath.
Our Northampton branch cover the following areas; Northampton, Daventry and Milton Keynes and surrounding villages.

How much will it cost?

As we are a privately run business our budgets are controlled locally rather than nationally. Unlike the big Nationals we do not have huge amounts of Shareholders to satisfy. This enables us to offer highly competetive rates and you will find our prices amongst the lowest available. Please call your local branch for a quote. 

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